Transit time depends on the recipient’s location. Only business days are counted in transit time.
Please be sure to email us you wish for courier next day delivery (please note that this method is currently only offered by request). We currently use Royal Mail for most deliveries and thus delivery can take up to 5 working days.
We send our parcels 1st class Recorded Delivery (parcel has to be signed for and we can track the parcel to check delivery)
Next Day Guaranteed £5.95 (items ordered on a Friday are delivered on Monday)
If you do require an item urgently and would like to check stock please telephone or email the store, we will email you if we need to order an item in or an item is out of stock as soon as you have placed your order Monday – Friday.
Most of our stock showing online is available, however sometimes we may have to order an item into the store which usually takes 48hrs so we can still usually deliver within 5 days.
All returns must be sent back to us within 7 days in the same condition as posted with tags attached & unworn for a refund or exchange. Items that have been worn or arrive back to us in a poor state with any odours will be returned back to you and no return will be given.
We cannot take responsibility for items being sent back to us that are lost in the post so please retain proof of posting.
We do not refund delivery costs unless the return was through our own mistake and you did not receive the item you requested.
We do not charge for delivery costs if the goods are faulty or do not comply with the contract or order.
If you are unclear about ordering please email or telephone us and we will gladly explain our policies.